Business Etiquette and Protocol

Many executives break into a sweat at the thought of making small talk. International Etiquette Centre can teach you how to move smoothly from one business opportunity to the next and really work that room.

Who Benefits from Business Etiquette?

Office managers who want to deal effectively with their staff. Employees who have potential, but lack the soft skills to move up the leadership ladder. Sales force personnel who want to increase their marketability. New employees that need to start with the right company philosophy and proper business savvy. Graduate students in law and business, college seniors and recent college graduates who need to fine-tune their images to succeed in the business world. Financial advisors, investment brokers, and private bankers who must project an aura of success and credibility. Female executives who need to learn up-to-date business and personal image secrets to continue climbing the ladder of success. Professionals conducting business with international clients or who travel to other countries. Self-employed individuals who want to enhance their professional presence.

Productive Networking and Business Manners

Companies need people who can network effectively in business, as well as in social situations. Learn how to move smoothly from one business opportunity to the next and walk away feeling in control.

“Schmooze”, and gain the confidence to work a room, successfully:
Plan before you arrive Engage in small-talk Introduce yourself Use body language Introduce others Mingle successfully Master your business card protocol Follow up with new contacts

Office Etiquette
How to conduct meetings successfully Handshakes Introductions Effective networking Nonverbal communications Business calls and other techno etiquette Usar nuevas tecnologías al servicios de la etiqueta Business correspondence and e-mails Dealing with difficult people

Dining Etiquette

Table manners that will take you everywhere

One of the first places where people demonstrate their manners, or lack thereof, is at the dining table. Do not let your poor conduct at the dining table stop you from successfully conducting business over a meal. Learn the proper dining etiquette to feel more relaxed and in control when at a business meal.

Conducting a business meal Responsibilities for hosts and guests Navigating the place settings Dining American, Continental, and Asian styles Making a toast Knowing how to select wines Foods to avoid during a business meal

Who Needs Table Manners?

Executives and managers who dine with clients. Lawyers, accountants and bankers. Sales and marketing professionals who do business over a meal. Public relations professionals and their staff. Human resources managers. Business men and women who need to project a professional presence. Customer service staff. Employees planning to attend company events.

Our dining etiquette seminars are interactive, include real food and lots of fun.

Please contact us for more information.